The Queen's birthday long weekend languor seemed to grip the Australian health IT industry this week and it turned out to be a bit of a slow one, but the weekend itself was spiced up somewhat by a rather fascinating article in Fairfax newspapers on Saturday that had a lot of us agog.

That was the bad review saga, in which it was revealed that online appointments booking service HealthEngine had been editing customer reviews of practices on its site to such a degree that negatives were not just deleted, but sanitised to the point they became positives.