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17 July 2024
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HIC 2024: More than half of virtual triage callers avoid ED or emergency services

An analysis of almost 50,000 callers to Healthdirect’s virtual nurse triage service shows more than 50 per cent of those…
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21 June 2024

South Australia gets serious with ED avoidance options ad campaign

The South Australian government has launched a new ad campaign encouraging people to call Healthdirect rather than head to ED…
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16 May 2024

Budget 2024: Extra funding for Healthdirect virtual services, Sparked and MyMedicare

Extra funding has been secured for Healthdirect Australia to expand its national and state-based virtual health services in this week’s…
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22 February 2024

NSW Health single digital front door initiative begins to bear fruit

The single digital front door initiative that NSW Health has been building with Healthdirect Australia is beginning to bear fruit,…
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21 February 2024
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NHSD, Path Tests Explained integrated with ADHA’s my health app

Healthdirect Australia has integrated the National Health Services Directory (NHSD) with the my health app, allowing consumers to search for…
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4 October 2023

Healthdirect adds live captioning to video call service

Healthdirect Australia has added live captioning to its healthdirect Video Call service to assist hearing-impaired patients during telehealth appointments Live…
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8 August 2023

Board changes at Healthdirect and Coviu

Virtual care platform vendor Coviu has appointed Jenny Aiken as the new chair of its board of directors, taking over…
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27 April 2023

NSW Health rolling out children’s hospitals’ virtualKIDS model for urgent care

NSW Health plans to roll out the virtualKIDS urgent care service set up by Sydney Children’s Hospitals Network (SCHN) in…
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5 April 2023

Healthdirect retires Vaccine Clinic Finder tool, combines with Service Finder site

Healthdirect Australia has retired its Vaccine Clinic Finder for COVID-19 vaccination bookings and transferred the data in a refreshed version…
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27 January 2023

Duckett, Kilpatrick, Taggart join Healthdirect board

Health economist Stephen Duckett, Royal Melbourne Hospital CEO Chris Kilpatrick and Sydney LHD CIO Richard Taggart have all been appointed…
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