Medication management platform MediMap remains offline across New Zealand after the company discovered some resident records had been “incorrectly modified.”

In a statement on its website, MediMap said its team was “actively engaged in assessing the scope of the data impacted and working to restore data integrity as a priority.”

Health NZ acting chief information technology officer, digital services Darren Douglass told Pulse+IT Health NZ was “aware that MediMap, a privately owned medication management platform, is currently experiencing an IT issue.”

Mr Douglass confirmed Health NZ was in contact with MediMap, “to understand the impact and scope of the issue.” 

MediMap is a digital medication platform that allows aged care staff to manage residents’ medication across New Zealand and Australia. It is also used by prescribers and in pharmacy settings.

The platform would remain in maintenance mode (offline) while the investigation continued, with its system status page currently showing “NZ Unavailable” while Australia remained “OK”.

The company advised users to follow their business continuity plan while its electronic medication charts were unavailable.

A separate notice advised users that while the system was unavailable in New Zealand, its MMGO and MediMap Mobile features could be used in airplane mode if they had not been synced since 1:30pm Sunday 22 February 2026.

MediMap has been approached for comment.