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Medtech appoints primary care expert, launches chatbot for support

3 September 2019
By Kate McDonald

New Zealand's market leading practice management system vendor Medtech Global has launched a chatbot called Sara to provide customer support outside of business hours, with the promise that the AI-powered bot can answer questions in real time.

Medtech says Sara will eventually be able to answer finance and sales questions, but is also a stepping-stone for Medtech to integrate AI into its software.

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