A survey of over 2800 Australians who have visited a GP recently has found that while they would like their doctor to use more digital tools to improve the patient experience, top of the list of desires was printed factsheets explaining their condition and how to manage it.
The survey, carried out by practice management software vendor MedicalDirector in association with online appointment booking service HotDoc, found that 70 per cent of respondents expected better use of digital tools, mobile technology and the internet from their GPs, in particular the ability to book an appointment online, receive a text reminder of an upcoming appointment and to receive test results and diagnoses by text, email and phone.
