Telehealth should become a permanent feature of healthcare in Australia, with new items for GP and secondary consultations added to the MBS and email consultations offered to enrolled patients, a new Gratton Institute report recommends.

It also recommends that state governments be encouraged to expand hospital-in-the-home, remote monitoring and rehabilitation-in-the-home, and that emphasis be placed on getting My Health Record to be a trusted source of information for patients and clinicians alike.