Healthcare information systems company Dedalus ANZ is preparing to launch PatientAide, a new mobile-first patient engagement platform.

Dedalus is gauging market interest across Australia and New Zealand, and says it is “a perfect time for healthcare providers to start conversations about integrating a modern patient engagement solution that enhances care delivery, optimises workflows, and supports better clinical and operational results”.

Dedalus ANZ Business Unit Manager, PAS, Paul Beraldo said: “One of the key offerings we launched was ClinicalAide, a mobile app designed to support VMO (Visiting Medical Officer) engagement and clinician mobility within the webPAS environment.”

“From a patient engagement perspective, we’re now planning to launch PatientAide, leveraging R&D done in the UK. It will also integrate with webPAS and support functions from pre-admissions to education sharing, remote monitoring, and patient pathway tracking.”

“While we’ve penciled in Q3 or Q4 for a launch, it really depends on client readiness and investment priorities.

“If hospitals are setting aside budget for patient engagement, we can move quickly. The platform is already deployed in the NHS, so we’re focusing now on local conversations with clients in Australia and New Zealand.

“This is part of our broader goal to transition from patient-centric to patient-active care—where patients and even family members can be directly involved in the care journey,” Mr Beraldo said.

About PatientAide

PatientAide is designed to revolutionise how patients engage with their care, moving beyond traditional patient-centred models to embrace ‘Patient Active Care’.

Key capabilities include:

• Streamlined pre-admission management.
• Real-time access to personalised care information
• Improved communication between patients and clinical teams
• The ability for patients to nominate family members to participate in their care

Dedalus says by putting patients in control of when, where, and what’s next, PatientAide aims to support more informed decisions, reduce avoidable hospital visits, and strengthen care outcomes through improved engagement and education.

Mr Beraldo said: “PatientAide is working from pre-admissions through to being able to share educational documentation with patients, tap into home monitoring and be able to pull that into a clinician dashboard so that they can see the journey that patients are going on when they set them on a clinical pathway. 

“We’re continually investing in our core PAS, especially through our APIs, to build out functionality and integrate with our own offerings and those of partners.

“We’ve found that many clients want to digitise clinical workflows, but budget constraints make a full EMR investment challenging. So being able to digitise that clinician workflow is something we can do inherently in webPAS.

“It really depends where our clients are at from their strategy and budget perspective.

“Hospitals like Cabrini are already using webPAS for CPOE (Computerised Physician Order Entry).”

Integration of third parties

“PatientAide is unique in that we’re building it as a platform. We’re not just delivering our own IP—we’re also integrating third-party partners where it makes sense.”

“There’s too much burden on clients to connect the dots themselves. We work with so many healthcare organisations across Australia and New Zealand, and we’re in a position to bring those partnerships together for real value,” Mr Beraldo said.

“I manage our PAS portfolio across Australia and New Zealand from a go-to-market perspective, making sure we continuously evolve in line with market dynamics,” Mr Beraldo said.

“PAS is a highly competitive space right now, with many players entering the market. We need to consistently add value for our clients, and we’re currently present in around 70% of public and private hospitals across the region.”

“Our footprint ranges from running the entire state of Western Australia on a single PAS database to supporting an eight-bed hospital on the Murray in Victoria. We recently supported Adeney in launching their new 30-bed private hospital, and that was a great success.”