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Outsourced transcription provider behind clinical correspondence dump

24 April 2017
 | 1 comment
By Kate McDonald

A sub-contractor for medical transcription provider Global Transcription Services (GTS) has been identified as the source of a recent privacy breach, in which letters from specialists to referring GPs concerning hundreds of patients were discovered in a rubbish bin in Sydney.

NSW Health has revealed that the incident mainly involved letters and progress reports about patients attending a number of public and private outpatient clinics last December, with 768 public patients involved and just over 700 pieces of correspondence relating to private patients.

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