Canberra-based AI health-tech firm Faz Australia has secured a pilot contract with ACT Health for its flagship medical scribe platform, MedTalk AI.
The AI-driven documentation platform will be trialled by clinicians across the territory’s public health system. MedTalk will be rolled out to approximately 60 clinicians in the initial phase, featuring deep integration with ACT Health’s Epic-based Digital Health Record.
The pilot marks a significant milestone for Faz Australia, established in 2016. While MedTalk AI Scribe officially launched last year, it leverages a decade of the parent company’s expertise in enterprise IT and healthcare systems. MedTalk also recently solidified its status as an official Epic Vendor Partner.
Institutional integration
Faz Australia co-founder Atif Nisar said the contract represents a shift toward enterprise-grade AI adoption in the public sector. The first phase focuses on high-level integration using HL7 standards, ensuring the scribe capability is natively embedded into existing clinical workflows rather than sitting as a standalone tool.
“By leveraging Faz Australia’s established infrastructure, we are able to provide ACT Health with a solution that is both innovative and architecturally sound,” Mr Nisar said. “This isn’t just a trial of a tool; it’s a trial of a refined clinical workflow.”
Reducing the administrative burden
The pilot will be evaluated against rigorous benchmarks, including clinician efficiency and the reduction of after-hours administrative workload commonly known as “pyjama time.”
“There’s active research underway to quantify the time clinicians reclaim by using MedTalk,” Mr Nisar said. “Our goal is to demonstrate that an Australian-born, institutional-grade AI can solve the burnout crisis in our public hospitals.”
A strategic rollout
The company confirmed the pilot would span multiple hospital-based specialties, moving beyond general practice to test the platform’s versatility in high-pressure acute environments.
“The staged approach taken by ACT Health reflects a broader trend in how sophisticated health services adopt emerging technologies. Rather than speculative large-scale rollouts, services are partnering with established entities like Faz Australia to prove value in a controlled environment before scaling territory-wide,” Mr Nisar said.
Pulse+IT reported on MedTalk’s launch in August, when the company flagged plans to work with local health services and pursue integration partnerships.
