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HealthEngine fined $2.9m for misleading reviews and sharing patient details

20 August 2020
By Kate McDonald

The Federal Court has ordered online appointment booking service HealthEngine to pay $2.9 million in penalties for publishing misleading patient reviews of medical practices and sharing patient contact information with private health insurance brokers.

HealthEngine was taken to court last year by the Australian Competition and Consumer Commission (ACCC) in relation to its behaviour, revealed in separate investigations by the Sydney Morning Herald and the ABC.

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