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Healthdirect Australia goes live with Coviu for video call service

3 September 2019
By Kate McDonald

Healthcare information and hotline provider Healthdirect Australia went live over the weekend with a new technology platform to support its healthdirect Video Call service, replacing its former provider with Coviu, the WebRTC-based system first developed by the CSIRO's Data61.

All 5500 service providers and thousands of online clinics in hospitals, medical centres and GP practices using Video Call migrated across to the new platform on Sunday. Healthdirect Australia general manager for consumer health services Andrew Bryant said the change to the new platform had been going on behind the scenes since May.

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