General practices participating in the Health Care Homes trials have been given over a year to begin using compliant care planning software, despite shared care planning being a core element of the model and the trials themselves only scheduled to last two years.

Software vendors who self-attest that their products are compliant with minimum standards have also been given a whole year to connect to the My Health Record, despite it also being a core element of the trial and mandatory for participating practices to use.

Pulse+IT has also confirmed that a comparative table, independently developed by the South Eastern Melbourne Primary Health Network (SEM PHN) to compare and rate the different shared care planning tools available on the market, was removed from the Health Care Homes wiki following a complaint by the Medical Software Industry Association (MSIA) and another matrix, which does not include ratings or important elements such as cost, put in its place.