Most Australian and New Zealand GPs are more than happy with their practice management systems but the majority still struggle to communicate electronically with patients and healthcare providers outside their practice, an international poll has found.

And while they believe their practices are well prepared to manage the care of patients with multiple chronic conditions, that confidence begins to decline when it comes to patients who may need more multi-disciplinary care coordination, including patients who need palliative care, who have dementia, who need long-term home care or care in the community, and those with severe mental health or substance misuse problems.