Clintel Systems has launched the CareRight Mental Health Solution, a digital platform designed for Australian mental health services, combining patient administration, electronic medical records and clinical workflows in a single system
Clintel says the platform supports mental health services as they are faced with the challenges of increased demand, fragmented systems and growing compliance requirements.
The CareRight Mental Health Solution is designed to “reduce clinical burden while improving patient outcomes”.
It enables mental health hospitals to streamline workflows, enhance care coordination, and operate with greater efficiency and visibility.
Purpose-built
The system integrates patient administration and EMR functionality with mental health-specific clinical templates, medication management and electronic prescribing, alongside intake, triage and care coordination workflows.
It also supports configurable discharge planning and follow-up pathways, with integrated billing, claiming and reporting.
CareRight Mental Health Solution is hosted on secure cloud infrastructure and supports interoperability with national and local systems using HL7, FHIR and API-based integration. It uses secure AWS-hosted infrastructure
Configurable workflow
Clintel says CareRight’s strength lies in its “configurable workflow automation. Hospitals can implement proven mental health workflows or configure the system to mirror their own models of care, including:
- Digital front door and pre-admission engagement
- Structured intake and triage processes
- Inpatient and outpatient treatment pathways
- Care planning and goal tracking
- Discharge coordination and community follow-up
- Automated outcome measurement (e.g. recurring PHQ-9 monitoring)
“Workflows are designed to support clinicians — not constrain them — ensuring flexibility without compromising governance.
Scalable & future-ready
“CareRight Mental Health is highly configurable and scalable. Whether supporting a new greenfield facility or modernising an existing hospital, the solution provides:
- Real-time reporting and analytics
- Interoperability with national and local systems
- Compliance-ready documentation frameworks
- A foundation for digital health maturity and continuous improvement
CareRight Mental Health is designed to support safer, more coordinated and more measurable care, with most functionality embedded in the core platform to enable deployment through workflow configuration. Clintel Systems says it “remains committed to advancing digital innovation in mental health and partnering with hospitals across Australia to build sustainable, technology-enabled models of care”. Contact: contact@careright.com.au Ph: 08 8203 0500
