Digital health may have no borders, but with its universal health system, and commitment to equity, access and care based on need, Australia is well placed to learn from European, UK and Ireland implementation successes.
One of those is the Children’s and Youth Hospital Auf der Bult in Hannover, Germany, which began using the Dedalus ORBIS EMR/EHR more than 20 years ago.
Specialist paediatrics has its own requirements, says Karen Krebs, the hospital’s health information systems (HIS) coordinator. The hospital has been progressively optimising Dedalus ORBIS, so it now has around 80 modules integrated into a single system.
“Success or failure in treatment often depends on precise details. Medications must be administered in microgram doses, and growth progress must be meticulously documented using percentile curves to detect deviations early,” she said.
“The integration of specialised medical devices is also crucial. Only when all relevant data converge in Dedalus ORBIS can a seamless flow of information ensure efficient and safe care”.
“This comprehensive integration is the key to optimised treatment, from medication management to long-term monitoring,” Ms Krebs said.
Dedalus ORBIS EMR/EHR in Australia
Auf der Bult hospital is one of over 1000 leading European hospitals advancing patient care using ORBIS, a legacy celebrated in 2025 when Dedalus was ranked Best in KLAS (Software & Services for Acute Care Electronic Health Records (EHR) in the DACH (Germany, Austria, Switzerland) and in Southern Europe regions).
Continuing the momentum, KLAS research published this month says 24 organisations across eight countries in Europe and Latin America selected Dedalus solutions, contributing to the highest number of newly contracted beds for the third consecutive year.
“Securing nearly twice as many newly contracted beds as the next-highest competitor, Dedalus had the strongest year of any EHR vendor in 2024. This exceptional growth reflects the trust placed in Dedalus by healthcare organisations across Europe and Latin America, and underscores the scalability and adaptability of its EHR platforms,” KLAS reported
The Dedalus ORBIS EMR/EHR is available on cloud managed services throughout Australia and New Zealand where Dedalus says the learnings from long-term Dedalus ORBIS users will be adapted for Australian clients.
George Patapis, Dedalus Business Lead ANZ (EMR/EHR) is the key contact for healthcare providers.
He said the breadth of hospitals including specialist hospitals and university hospitals throughout Europe using Dedalus ORBIS was an eye-opener.
The core of the Dedalus ORBIS product would readily transition to Australia and New Zealand hospitals, he said.
“We have a global product management group with dedicated country product managers from each region. That’s key. It means we can develop a global product with probably 85% of it at its core applicable everywhere. And then we bring the regional nuances into the development.”
“It is really what’s driving us to be able to work closely and build upon our customer base with a solution that’s quite modular, doesn’t require a massive investment to deploy an end-to-end top-tier EMR and be able to, again, add a lot more value to our acute care sector and our customers”.
ANZ Country Product Manager Dedalus ORBIS Viti Handyside said: “What we have learned from Auf der Bult, for example, is absolutely applicable and will be coming to the Australian market.
“The aim is always to remain ‘clinician-centric not billing-centric’. Dedalus ORBIS delivers that because it is designed by clinicians and because it comes from a universal healthcare background.”
“We’ve got quite a large presence across ANZ with a number of solutions that Dedalus has such as Patient Administration Solutions; Pharmacy Solutions; Medication Solutions and we’re bringing them together under the framework of an EMR/EHR and working very closely with a lot of our private hospitals and with some of our public hospitals who have yet to make a jump to that investment,” she said.
