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9 out of 10 rate virtual care highly in NSW hospitals

22 July 2025
By Heather Fletcher
The NSW Bureau of Health Information (BHI) released an Insights Series report on more than 12,000 patients’ experiences of virtual care services (via telephone or video call) with NSW public hospital outpatient clinics from 2020 to 2024. The report also includes information about outpatients’ experiences of virtual care with GPs. Virtual care is a major […]

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