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Mental health engagement goes digital with Twilio

10 October 2025
By Pulse+IT
Australian non-profit organisations Lifeline and SANE have implemented the Twilio customer engagement platform bringing messaging and voice capabilities to support mental health needs from first response through to continuous care. By integrating inbound channels such as phone, SMS, and online chat as well as streamlining key workflows, Lifeline and SANE have been able to route urgent cases to […]

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