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Opinion: The agent will see you now

19 June 2026
By Ian Manovel, General Manager, Digital Health, NRI
Australian healthcare has passed the point of no return. The transformation did not arrive with fanfare. It unfolded incrementally, then rather suddenly became normal. Patients and clinicians began experimenting with ChatGPT, Claude and Gemini, initially as adjuncts to care, replacing Dr Google, then gradually replacing what came next. Within a remarkably short period, these tools […]

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