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Remote after-hours semi-urgent care cuts down on ED presentations: EMPHN

5 May 2022
By Kate McDonald

A recent evaluation of the My Emergency Doctor service used by Eastern Melbourne PHN (EMPHN) shows that it has helped to cut down on emergency department presentations and ambulance trips, and also provides value for money.

EMPHN first trialled the My Emergency Doctor app in 2018 for after-hours care and then expanded it for semi-urgent and urgent after-hours care in 2019, including for people living in residential aged care facilities.

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