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NiCE integrates AI platform

22 April 2026
By Reesh Lyon
AI platform provider NiCE has announced a new native integration between its CX AI platform, CXone, and Epic EHR, in a move the company said would bring patient records and communications together into a single AI-powered interface “empowering healthcare providers to deliver more connected, efficient and personalised patient experiences.” NiCE managing director ANZ Nigel Lindsay-Smith […]

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