The Royal Victorian Eye and Ear Hospital has issued a request for tender for a patient flow and queuing system for its outpatients clinics, requiring a system that can interface with the iPM patient administration system and Cerner EMR and is also capable of handling telehealth appointment types.

The Eye and Ear is undergoing a multi-year redevelopment that will see its 50-odd outpatients clinics consolidated on one level. Outpatients are currently housed temporarily with day surgery at the former Peter MacCallum Cancer Centre site and known as Eye and Ear on the Park.